How can I contact you about a privacy request?

Use live chat from 10:00 to 02:00 WIB for direction, email privacy@pojokbet.fun for written requests, or open Profile > Privacy Request after login for account-linked privacy changes.

Reference

Privacy Policy for Your Account Data

Your account details, QRIS wallet records, and device sessions are handled under this Privacy Policy before you open the lobby.

Account data handlingDANA, OVO, GoPay, QRISCookie choicesDevice session checks

Browse Lobby Read FAQ

How We Use Your Account Data

pojokbet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear data rules help you open an account with fewer surprises: we collect the details needed to create your login, verify payment references, protect sessions, and answer privacy requests. That can include your phone number, email address, username, payment receipt details from DANA, OVO, GoPay or

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QRIS, login timestamps, device type, IP address, and messages you send to us. We use that data to run your account, check wallet activity, detect unusual access, settle disputes, and meet duties that apply where local law permits access. We do not sell your personal data.
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If a rule in your location changes, our handling follows the local law that applies to your account and the service available to you.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach Us About Your Privacy

Privacy questions should reach the right desk without sending your account details into a public chat.

Live chat privacy help Use live chat from 10:00 to 02:00 WIB when you need quick direction on cookies, device sessions, or where to find your privacy form. We may move sensitive requests to email for verification.

Email privacy desk Send account-data requests to [email protected] with your username and registered phone number. Do not include wallet PINs or QRIS screenshots unless our team asks through the verified email thread.

Account request form After login, open Profile > Privacy Request to ask for correction, access, or removal where available. The form keeps your request tied to your account without exposing details in open messages.

DATA CARE

How Your Data Stays Controlled

Good privacy handling is practical, not hidden in long wording. We separate account data, payment references, device activity, cookies, and contact messages so each team sees only what they need for their…

Account data

We collect sign-in details, registered contact data, and verification records so your account can be created, recovered, and protected. Changes to phone or email may require a one-time code.

Payment references

DANA, OVO, GoPay, and QRIS records are used to match wallet activity with your account. We keep receipt references, timestamps, and status checks for dispute handling and required record keeping.

Cookies and sessions

Cookies help remember your session and reduce repeated checks on the same device. You can inspect active access from Account > Security > Devices and remove a device you no longer use.

Retention choices

We keep data only as long as needed for account service, payment checks, security cases, and legal duties. When data is no longer needed, we remove it or separate it from your profile.

Correction requests

If your registered name, email, or phone number is wrong, ask through Profile > Privacy Request. We verify the change first because incorrect edits can affect wallet checks and account recovery.

Limited access

Only staff and service partners who need data for payments, security, or support can handle it. We record internal access so privacy questions can be traced to the correct team.

Privacy Questions Before You Join

Before you create an account, you should know what data is collected, why it is needed, and how to contact us when something changes. These answers focus on privacy handling for account setup, payments, cookies, device access, and requests. If your question involves access in your location, availability depends on local law and is offered only where local law permits.

We collect the details needed to run your account: username, registered contact data, payment references, login timestamps, device type, IP address, cookie choices, and messages you send through chat, email, or account forms.

Those payment rails create records that help us match wallet activity to your account. We use receipt references, timestamps, and status checks to handle payment questions, disputes, and required record keeping.

Yes. Open Profile > Privacy Request after login and tell us what needs correction. We may verify your registered phone number or email first because account edits can affect access and wallet checks.

Cookies help keep your session active, remember basic choices, and flag unusual access. You can clear browser cookies anytime, though you may need to log in again and repeat security checks.

We keep withdrawal, login, and device records as long as needed for account service, dispute checks, security cases, and legal duties. When those purposes end, we remove or separate the data.

Access is limited to teams handling payments, account security, and support. For example, a wallet case may show payment references, while a cookie question usually does not require wallet details.

Use live chat from 10:00 to 02:00 WIB for direction, email [email protected] for written requests, or open Profile > Privacy Request after login for account-linked privacy changes.

Privacy Policy for Your Account Data

Reach Us About Your Privacy

How Your Data Stays Controlled

Account data

Payment references

Cookies and sessions

Retention choices

Correction requests

Limited access

Privacy Questions Before You Join

01 What personal data does pojokbet collect?

02 Why does the Privacy Policy mention DANA, OVO, GoPay, and QRIS?

03 Can I ask for my data to be corrected?

04 How do cookies affect my account?

05 How long do you keep withdrawal and login records?

06 Who can see my data inside pojokbet?

07 How can I contact you about a privacy request?

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