Reference

Terms for your account use

Account rules for live tables, slots, and sportsbook markets are set out here before you accept anything.

Account checksLocal-law accessChrome and SafariDANA, OVO, GoPay, QRIS

Browse Lobby Read FAQ

How our terms work here

pojokbet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These terms apply when you open an account, send a deposit, or ask for a withdrawal. We use the same rule set for live casino tables, slot rooms, and sportsbook markets because each action depends on the same identity checks, payment trace, and access rules. Deposits

1
through DANA, OVO, GoPay and QRIS are matched to the name on your account; if the amount, reference, or name does not fit, we pause the request until you correct it. If local law does not permit access, we block use rather than carry the request
2
forward. We also keep a dated copy of the page you accepted, so support can check the active text if you later question a clause, a wallet hold, or a blocked access attempt.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

ASK US DIRECTLY

Where to ask about terms

Written support for terms questions goes through live chat, WhatsApp, and email. We answer through the same account-linked thread, so the clause you ask about, our reply, and your registered ID stay…

Live chat 10:00-22:00 WIB Open chat from the footer and send the clause you want checked. We answer in the same thread, so your question, our reply, and your account ID stay tied together for later reference.

WhatsApp for named requests Send your registered name and the exact line you are asking about. We use WhatsApp to confirm account-linked questions, then point you back to the posted text before you accept it.

Email for written requests Use email when you want a copy of the text or a correction request in writing. We read those messages during support hours and keep the response with your account record.

DATA AND CHANGES

How we handle your records

Account records, not guesses, drive how we handle this policy area. We keep the name, contact channel, device record, and payment reference history we actually need, which lets us check DANA, OVO…

Data use and account records

We store the contact details, payment reference, and acceptance timestamp needed to run your account. That record helps us check name matches, resolve disputes, and show which clause was active when you agreed.

Cookies on your device

Cookies help the page remember that you already opened the latest terms on the same phone, tablet, or laptop. They also reduce repeat prompts when you return through Chrome, Safari, or an in-app browser.

Account security checks

When a login looks unusual, we can ask for a second check through your registered channel before we let the account move on. This protects withdrawals, wallet changes, and clause acceptance.

Retention window

We keep policy and account records only as long as we need them for operation, dispute handling, or legal duties. After that, we remove or anonymise them where local law allows and our process permits.

Change requests

If you want a correction, send the request from the registered account with the exact item you want changed. We verify the request first, then update the file or explain why we cannot.

Contact trail

Every reply about this page is logged against your account, which makes later checks easier if a deposit, withdrawal, or access question comes back. Ask for the same thread when you follow up.

Common questions on the terms

Use this section when you want the short answer before you confirm the checkbox. We keep the common points tied to account acceptance, access, payment checks, page changes, and record requests, so you know what happens before, during, and after a transaction. If a later clause is posted, that one controls until the next update, and support can point you to the exact line.

They apply as soon as you open an account, continue after a deposit, and cover withdrawals until the account is closed. The latest posted text controls your use each time you return.

If local law does not permit access where you are, we do not offer the service there. We stop the account or transaction at that point and keep the decision tied to the rule in force.

Yes. Before a withdrawal moves, we may ask for a name match, a payment reference check, and a document check if the request looks unusual. That step protects the account holder and the record we keep.

Yes. We may update the posted text when account rules, payment checks, or access rules change. Once the new text is live on the page, it replaces the earlier wording for your next use.

Send the request from your registered account through live chat, WhatsApp, or email, and include the exact line you want copied or corrected. We verify the sender first, then reply during support hours.

We keep the records needed for operation, disputes, and legal duties, then remove or anonymise them where local law allows. If you need a copy before that, ask from the same account.

Terms for your account use

Where to ask about terms

How we handle your records

Data use and account records

Cookies on your device

Account security checks

Retention window

Change requests

Contact trail

Common questions on the terms

01 When do these terms start to apply?

02 What if local law does not permit access?

03 Do you check my name before a withdrawal?

04 Can you change the terms after I accept them?

05 How do I ask for a correction or copy?

06 How long do you keep account records?

Related Pages